Questions and Answers

 

Q. What is ProPreview©

A. ProPreview is a service that uses the latest technology in 360° virtual tours.

 

Q. What is the difference between ProPreview and the other providers of 360° tours?

A. ProPreview uses the latest technology to eliminate the distortion (the in and out motion) that you see in the older technology.  The optical lenses are the finest available today, not a simple mirror assembly.  You will see your company logo, portrait, contact information, active links to your website and e-mail along side of the virtual tour as it runs.  You will also receive a “Clean” tour for the national sites that require “No” info shown during the tour.

 

Q. How do I schedule a ProPreview tour?

A. By phone, email or just click on the “Order Now”  section in the menu bar at the top of our website. 

 

Q. What do I need to provide?

A. The address to the property, the MLS#, your contact information, your email address and a credit card number.  If you have a photo of yourself on an internet site, we will use that if you like; otherwise send us a copy of one you would like to use.

 

Q. How soon can I get a photographer out to the property?
A. If we have a photographer shooting in the area, within an hour or two.  If not, usually by the next day.
 

Q. Do I need to be there?

A. No, just let us know who we will be meeting and if you have any special request. 

 

Q. What areas will you shoot?

A. If you don’t have special directions we will normally shoot the front yard, back yard, living room, family room, kitchen, master bedroom and master bath. A still shot of the front of the property will also be taken if requested.

 

Q. How long does it take to shoot the virtual ProPreview tour?
A. ProPreview tours usually take about 30 -45 minutes.

Q. How long before the ProPreview tour is posted?
A. Once the images have been taken, we’ll have the ProPreview tour posted within 2 business days.

Q. Where does the ProPreview tour post to?
A. All tours are automatically posted to HomeSeekers.com at no additional price. We will also email you a direct link that you can post to your own website, your mls site and send out to clients.  You can also post to Realtor.com, Homes.com, or Advanced Access if you have a webpage agreement with these sites.


Q. How do I know when my ProPreview tour is posted?
A. You will receive an email with a direct link to the tour.

Q. How do I pay for this tour?
A. Our standard form of payment is credit card.  You will receive your invoice by email as soon as it is charged. You can pay by check on the condition that tour is prepaid for or we receive the check at the scheduled time of the shoot.

 

Q. I do a lot of tours, are there any discounts available for ProPreview tours?

A. Yes, we have package prices for those who buy in bulk.  Some offices buy in bulk for the use of their agents.  Contact us for more information.

 

Q. I want to download the tour to save for use in advertising and client presentations. Is that available?

A. Yes, we have a download feature that will provide anyone viewing the tour to download a copy of the complete tour to their computer.  Contact us for more information.

 

Q. What else should I know?

A. We have a preparation list for you and the property owner of things to consider for your ProPreview to look its best. Contact us for more information.